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Computer Flu - Fixed Rates

Computer Flu Fixed Rates

These are my Rates as from
1 Jan 2020

Most of my work is charged by the hour. I will charge you 40 for the 1st hour, then 30 an hour after the 1st hour. After the 1st hour I will then charge to the nearest 10 minutes. So if a job took me 1 hour and 30 minutes to fix, then I would charge you 40 for the 1st hour, then 15 for the half an hour.

I try to work as fast as your computer / laptop / tablet will let me.

Hourly Rate
for the 1st hour.
No call out charge.
40
Hourly Rate
after the 1st hour.
Rounded to the nearest 10 minutes.
For example:
1 hr 20 mins = 40+10

1 hr 40 mins = 40+20
2 hrs = 40+30
30

This list below shows typically what it's likely to cost for certain jobs. Most customers have a list of things that they want fixed, so I charge my hourly rate above. If you wanted your wireless broadband setup and a new laptop setup, then I would not charge 40 (Wireless broadband setup) and 45 (Laptop setup) =85, just my hourly rates above. Which typically takes just an hour and a half (55)

Example Computer ProblemsCost
Simple Virus / Malware removal40
Virus & Malware removal50
Startup problems45
New WIFI Printer setup40
Broadband Internet problems40
Computer Health Check40
Wireless broadband setup.
This includes making it secure with encryption
40
New Laptop/PC Setup50
Fit new hardware
+ Parts
40
Data Transfer.
This is to backup data from a working computer
45
Data Recovery.
This is to backup data from a non-working computer
65

A Comparison

In the BT Update (Dated July 2007) their home IT support service charges 75 for the 1st hour, then 30 for each subsequent half an hour. So you can see that I offer great value.

In a leaflet from PC World (April 2009) for them to setup your wireless internet in your home 89.99. Subsequent PCs/Laptops/Printers are 19.99 each

Payment

I expect to be paid after I have completed the work. If you are not happy with my work, I don't expect to be paid. I accept cheques / cash / bank transfer

Cheques should be made payable to 'by default'

I don't charge a call-out charge or VAT.

Typical timescales to Fix PC Problems...



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