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Computer Flu - Fixed Rates

Computer Flu Fixed Rates

These are my Rates as from
1 Dec 2023

Most of my work is charged by the hour. I will charge you £45 for the 1st hour, then £30 an hour after the 1st hour. After the 1st hour I will then charge to the nearest 10 minutes. So if a job took me 1 hour and 30 minutes to fix, then I would charge you £45 for the 1st hour, then £15 for the half an hour. Making a total of £60

I try to work as fast as your computer / laptop / tablet will let me.

Hourly Rate
for the 1st hour.
No call out charge.
£45
Hourly Rate
after the 1st hour.
Rounded to the nearest 10 minutes.
For example:
1 hr 20 mins = £45+£10

1 hr 45 mins = £45+£20
2 hrs = £45+£30
£30

This list below shows typically what it's likely to cost for certain jobs. Most customers have a list of things that they want fixed, so I charge my hourly rate above. If you wanted your wireless broadband setup and a new laptop setup, then I would not charge £45 (Wireless broadband setup) and £45 (Laptop setup) =£90, just my hourly rates above. Which typically takes just an hour and a half (£60)

Example Computer ProblemsCost
Simple Virus / Malware removal£45
Virus & Malware removal£50
Startup problems£45
New WIFI Printer setup£45
Broadband Internet problems£45
Computer Health Check£45
Wireless broadband setup.
This includes making it secure with encryption
£45
New Laptop/PC Setup£50
Fit new hardware
+ Parts
£45
Data Transfer.
This is to backup data from a working computer
£45
Data Recovery.
This is to backup data from a non-working computer
£65

A Comparison

In the BT Update (Dated July 2007) their home IT support service charges £75 for the 1st hour, then £30 for each subsequent half an hour. So you can see that I offer great value.

In a leaflet from PC World (April 2009) for them to setup your wireless internet in your home £89.99. Subsequent PCs/Laptops/Printers are £19.99 each

Payment

Computer Flu Card Payments

I expect to be paid after I have completed the work. If you are not happy with my work, I don't expect to be paid. I accept cheques / cash / online bank transfer / credit cards / debit cards / apple & google pay

Cheques should be made payable to 'by default'

I don't charge a call-out charge or VAT.

Typical timescales to Fix PC Problems...



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